What are the system requirements?

Service Estimator requires the following minimum hardware and software requirements.

Computer Requirements

Pentium 200Mhz Processor

512 Meg RAM (or higher)

100 Meg Hard Drive (available space)

CD ROM Disk Drive

Monitor Screen Resolution 800 x 600

Laser Printer (4M memory recommended)

Software Requirements                

Windows 2000/Server 2003/XP/Vista

Microsoft Access 2000® or later 

Microsoft Word 2000® or later (for use with document templates)

Service Estimator is designed on a Microsoft Access® platform. If you do not have MS Access installed on your computer you can download the runtime version from our website.

Can I add equipment types?
Yes, the Service Estimator supports custom equipment types. You define the equipment, the time involved to service the equipment and the dollars that will be necessary for maintenance material costs and repairs. Any custom equipment types you enter are stored so you can use them again and again.

Can I use multiple labor rates?
Yes, you can use an average labor rate for two categories. Labor Grade Level 1 (journeyman) & Labor Grade Level 2 (mechanic). The percentage of time spent on the job for each custom labor rate is set on a job by job basis.

Are your estimates competitive?
Our estimates are your estimates. If you have low labor rates and don't markup materials very high you will get very cheap prices. The estimates you get are as profitable or unprofitable as you make them. The labor hours used in Service Estimator are designed to be profitable if you follow the Default Pricing Rates setup instructions in the user guide document. Review "Establishing Default Estimate Rates" in the "How Do I..." section of Help Online.

What types of agreements do you have?
Service Estimator Pro will generate four types of agreement documents:

How much will upgrades cost?
As long as you are current with your annual support, maintenance & upgrade fees, upgrades to existing components will not cost you anything. Add-ons, like custom reports, sales forecasting and project pricing or major revisions will be an additional fee.

Can I get a Free Trial?
Yes! You can download a FREE 30-day, try before you buy, trial version. All you have to do is register.

Can I see a demo before I download a trial?
Yes. We recorded one of our Webinars and edited it into three 10-minute segments. 

• Introduction to Service Estimator Pro

• Creating An Estimate

• Creating a Final Proposal

Can I get a personal demonstration?
Yes! These demos are interactive and conducted live, online using GoToMeeting®. We let you test drive the system to make sure you are comfortable with the program. Take as long as you like. You will find it easy to use and comprehend. The system is very flexible. You won't need IT skills to understand how it works. Sign up for an online demo.

What About Training?
We conduct two, 2-day, "hands-on" classroom training events per year. One in the Spring and one in the Fall. This allows you to interact with other contractors and qualifies you to participate in our user group. The best comprehension comes from a classroom environment. Or, if you prefer, we can conduct a GoToMeeting® online training which allows you to invite an unlimited number of participants. These online classes are broken up into two, 3-hour segments over the course of two days. This saves you a lot of money in travel and accommodation expenses.